Get competitive rates on high volume minute blocks and take advantage of Multiple Auto Attendants and ACD Queues Pro to enjoy additional features like Whisper and Barge, Agent Performance and Activity Logs, and Dynamic Live Monitoring.
If you’re ready to scale your call center service, you don’t want to wait around for your business phone system to catch up. Stick with VirtualPBX to scale your call center up or down in a matter of minutes. We make this possible with features like the ones below:
- Advanced Call Reporting: Monitor your team’s performance by reviewing important metrics.
- Hot Desking: Let employees log in and take calls from any phone in your office.
- Accelerated Growth: Expand opportunities and scale back out of peak activity season with ease and without changing your headcount.
- Call Routing: Boost service and cut wait times by ensuring your callers are reaching the right person immediately.