Do you have a group of volunteers or remote workers using VirtualPBX outside of your main phone system? In order to improve the reliability and credibility of your outbound calls, it is highly recommended that you make use of outbound caller ID. With VirtualPBX, you can even set your outbound caller ID to phone numbers that exist outside of your VirtualPBX dashboard.
By using verified phone numbers as outbound caller IDs outside of your VirtualPBX dashboard, you can also help to establish a more professional and trustworthy image for your business or organization, which can be especially important when it comes to building relationships with customers, clients, or other stakeholders. Plus, your callers always reach the main business when calling back – not the agents personal number.
In order to use a number outside of the VirtualPBX dashboard for caller ID, it must first be added as a verified number.